The hotel is very run down and dirty. At one time it had been a grand hotel but it has fallen into terrible disrepair. None of the advertised services remain - the hot springs spa is closed, the restaurants are closed, no beauty salon left open, no foot massage center open, the coffee shop offers nothing except a few chairs and a television. No taxis can be called for guests to get into town as there is no concierge service available. The staff, while courteous, was often not at the desk. No credit cards are taken so it is cash only. The printer was not working so copies of passports were taken on a staff members personal cell phone, which is hardly ideal. The place is huge but for a couple of days we were the only guests - it was pretty creepy as some of the hallways on the floor where we stayed are not lit. The rooms are large but dirty and the rugs are badly stained. Our bathroom had a tub with a shower in it as well as a separate shower. At one time it had been nice but the ceiling in the shower stall was falling down and dripping from above and the ceiling was all black mold - very dangerous to humans. We asked to be moved after the first night there and the second room was a bit better but with cracked walls and floor moldings missing in the hallway. The toiletries were limited but we were given two bottles of water a day. We were not given a bath mat for the shower or washcloths; we were not able to convey what we needed to the staff as no English was spoken at the hotel. The breakfast buffet was very very limited, the food quality very poor and the food was always cold. The hotel website is far from accurate as it conveys how the hotel used to be and not what it really is today. I would not recommend this hotel to anyone - it was very bad. It is sad to see what once was a beautiful resort to be in such disrepair and mismanaged. I think Ctrip should not offer this hotel to anyone.[2018-08-18 10:32]
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查看更多评论黑*：好评
酒店独揽了飞天温泉，虽然酒店设施比较有点年代，但是服务还是不错的。吃的方面建议出去在周边用餐。离市区很近，浏阳很小的。
会员7966：好评
很舒适，环境好，温泉酒在酒店一起
会员5009：好评
酒店整体环境很好，很干净很整洁，位置和设施相对周边的酒店来说还算不错，服务态度好，给人宾至如归的感觉，很满意，说下次还来这家酒店！值得推荐！